From: "David Illig" <usenet@davidillig.com>
Date: October 8, 2006 3:26:42 PM MDT
To: Astro_IIDC@yahoogroups.com
Subject: Re: Continuing Camera Woes
Will do, thank you.
David
*****
Milton Aupperle wrote:
Hi David;
Don't forget to send me the new Camera's identifier number so that I
can issue a new Astro IIDC unlock key too.
I also sent a query on this white screen issue to my german contact
at The Imaging Source. That is the third TIS camera I've seen that
had this problem, so it isn't common but I'd like to know why it's
happening. From chasing it with another customer, I know that the
camera is not transmitting any video data when this happens and not a
single packet of data arrives over the FireWire bus. Various thing sI
tried remotely made no difference.
My guess is that something is not being set correctly in the camera's
firmware when it's powered up and they are somehow correcting it in
their own software afterwards.
HTH..
Milton J. Aupperle
President
ASC - Aupperle Services and Contracting
Mac Software (Drivers, Components and Application) Specialist
#1005 - 815 14th Avenue. S.W.
Calgary Alberta Canada T2R0N5
1-(403)-229-9456
milton@...
www.outcastsoft.com
On 4-Oct-06, at 1:05 PM, David Illig wrote:
Thanks very much. I have an RMA and we'll see what happens.
David
Milton Aupperle: