From: "David Illig" <usenet@davidillig.com>
Date: October 23, 2006 10:22:13 AM MDT
To: Astro_IIDC@yahoogroups.com
Subject: Re: The Imaging Source AF/BF Cameras
caspari_tis wrote:
Hello AstroIIDC users,
There are issues with using the The Imaging Source AF/BF series
cameras on Mac OSX computers. We deeply regret the trouble and
discomfort this issue caused to you.
We found that the issue is caused by a firmware/DSP malfunction that
prevents the camera from waking up from low-power mode correctly and
thus lets the camera fail to deliver video images.
We are currently testing a firmware update along with an update
utility for Mac OSX. The release of this new version is scheduled for
the end of this week.
I will post a message in this group as soon as the update is available.
Best regards,
Arne Caspari
The Imaging Source Europe GmbH
Excellent! I have a new DMK 21AF04 and I've been waiting for a solution. Very good of you
to take this problem seriously. Good support builds customer loyalty!
Thanks again, and thanks to Milton for his attention to this matter.
David